We are grateful to all of our amazing customers for helping us to achieve a 5 star rating on TrustPilot. At PF Jones we pride ourselves on providing excellent customer service and appreciate the time taken to feedback performance so that we can continuously work towards improvement and making our products, service and business the best that they possibly can be. We encourage all feedback from our customers and are pleased to have a 9.4 out of 10 rating with this huge number of reviews.
Good customer service is a key factor which re-occurs within our customer reviews, our team are fully trained professionals with years of experience within the automotive industry so they are confident in their service, and there are a few examples below:
Helpful advice from team , delivered on time . Excellent !
Extremely helpful & efficient on the phone when I called. I needed a towbar, didn’t know anything about the different types and got exactly what I need for the purpose. Phoned on the Friday afternoon & was told I wouldn’t get it until tuesday, it arrived on the monday morning. Excellent service in my book.
Everything from the first phone call to…
Everything from the first phone call to the delivery of my towbar was dealt with in a prompt and professional manor and all quires sorted within a couple of hours. I have no hesitation in recommending PF Jones.
Towbars along with our fitting service are one of our most popular services so of course we have plenty of reviews detailing the process as shown below:
The towbar was exactly as described and …
The towbar was exactly as described and delivered promptly. It came with all the necessary fittings and as far as I can see has been very well engineered and represents extremely good value for money.
Excellent service had the towbar …
Excellent service had the towbar delivered checked all of it was there, no issues everything delivered as per order. P F Jones arranged a fitter who arrived today great bloke called Nick very polite and professional had my Freelander 2 towbar fitted in no time. Great price, great service and great fitter thank you very much 5 star all the way.
I ordered a Witter removal flange…
I ordered a Witter removal flange towbar conversion for the fixed flange towbar type already fitted to my pre owned car. The staff member I spoke to was very helpful and knowledgeable and the goods were delivered to me within 24hours by UPS. I priced the parts locally and no supplier could come close to the price I paid at PF Jones. I will certainly consider them for any future purchases and will have no reservations recommending them to family and friends etc.
We have also gained quite a few glowing reviews about our other popular products like our bike racks and roof boxes:
Westfalia BC60 Tow Bar Bike Rack
Well made bike rack, supplied quickly and at a very competitive price. Recommended!
Great price and service
We are overwhelmed at the response and 6000 reviews left by our valued customers! Visit our website PF Jones for more information on our 5 star products and services, and if you do then we would welcome any feedback on your purchase.